FAQs 

House no., building no, street number & pin code can be modified. These changes are only possible, before order is shipped.

Currently this feature is not available. You can open the product only once you have made the full payment to the delivery executive in case of cash on delivery orders. However, if for some reason you are not satisfied with the product you can initiate a replacement without any hassle by contacting our customer care team.

2ish.in gives you the option to replace the products bought on 2ish.in within 15 days of the receipt of the order.

You can replace the product if you are not satisfied:

  • With the quality of the product
  • With the fitting of the product
  • Or if you receive a defective product

No, there are no extra charges other than those mentioned on the product page. Your total bill amount will be displayed at the time of payment, before you complete placing an order. You can pay through credit/debit card, net banking, E-voucher or cash on delivery. In case you opt for cash on delivery, you have to pay only the amount mentioned on the invoice (received at the time of delivery).

If you chose to pay Cash on Delivery, the refund will be credited either in the form of E-vouchers and/or an NEFT transfer to your bank account. For an NEFT transfer we would require the following details:

  • Bank Name

  • Account Holder Name

  • Bank Account Number

  • Branch Address

  • IFSC Code

We take anywhere between 5-7 working days to complete your refund request. For all pre-paid orders, the refund amount will be credited to the same account from where payment was made. For all Cash on Delivery orders, refunds can either be made in the form of E-vouchers that can be used for your future purchase on Biba.in or can be in the form of an NEFT transfer to your bank account.

NEFT refunds are made only for cash on delivery orders. If you paid through a credit/debit card or net banking account, refund will be processed in the same mode of payment.

If you want to return/replace a product on 2ish.in, please follow these steps:Call us on +91 9990833331 (Monday to Saturday, 10:00 till 19:00) or drop us an email at hello@2ish.in